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Pandora 1.8.1.1 slow mail check [RESOLVED]

on Wed Jul 11, 2018 3:08 pm
I have been using Pandora since 11/2016 most recently version 1.7.9. I downloaded and installed 1.8.1.1 this morning and the mail download became painfully slow with less than 20 messages. Anyone else experience this issue?
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Wed Jul 11, 2018 5:16 pm
Tell us something more about that account. Is it pop/imap, plain/SSL? How many messages approximately on the server?
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Thu Jul 12, 2018 7:09 pm
Thanks for the quick reply. It made me go back and check all the settings and look at the server clutter.

The account is a POP account on the Comcast server(s). The settings are;
mail.comcast.net
Auth: Basic  Always (TLS/SSL)
Leave on server
Delete after  10 days > Note: I found that one of my personalities did not have this checked and In checking the server there were over 500 e--mails. All 3 personalities have now been cleared of all old messages. Last mail check went normal. I will monitor the mail checks to see if there appears to be any degradation over time.

Ray
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Thu Jul 12, 2018 7:49 pm
Excellent, thank you.
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Slow Mail Checks with 1.8.1

on Sat Jul 14, 2018 10:36 am
I too am experiencing very slow mail checks with 1.8.1.

POP   Basic     Always (TLS/SSL)
Leave on server
Delete from server after 90 days

There are currently about 900 messages (all read) on the server and the check requires a little over a minute for zero unread messages with version 1.8.1 as opposed to a few seconds with 1.7.9 and below.
Is that normal?
(Windows 7 Pro SP1 64 bit)
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Sat Jul 14, 2018 7:03 pm
If you are downloading all 900 messages like Ray (in his case 500 messages), that's normal. That can happen on the very 1st mail check post (this particular) update if pop server does not support CAPA. If that is the case old LMOS info is obolete, so messages have to be re-downloaded.

If you encounter another re-download send us the bug report.
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Sat Jul 14, 2018 9:19 pm
I read Ray's post, but in my case successive checks of new mail on the server are just as slow as the first one.

-=== System Specs ===-
Platform: Microsoft Windows 7 Professional
Windows Version: 6.1.7601
System Architecture: 64-bit
Administrators Group: Yes
Process Integrity Level: High
Anti-Virus Applications:
   Name: Avast Antivirus
   Path: F:\Program Files\Avast\wsc_proxy.exe
   ------------------------------
IE User Agent: 8
Time-Zone (Minutes): 180
Link Speed (Mbps): 948
Themed: No
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Sat Jul 14, 2018 9:26 pm
Send us the bug report then, we'll have Pandora version there.

If you are using both old and new version for some reason, which your other post indicates, you are constantly reseting old with new message UIDLs, and re-downloading all the time. So just uninstall old version.
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Sat Jul 14, 2018 10:35 pm
The subject line of the Bug Report says: "Bug Report / Pandora 1.8.1.1 64-bit Edition"; the rest appears in the previous post.
I have only one version installed (1.8.1.1); it was installed over the old one but it is the only one currently installed.
And all successive checks of new mail on the server are just as slow as the first one—namely, very very slow.
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Sat Jul 14, 2018 10:51 pm
We'll investigate. Send us the bug report (you are registered user right?), and inlcude the name/server address of that pop server (ex verizon, google).

Anyone else experienced this?
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Sun Jul 15, 2018 10:19 am
I have just sent a bug report via email to

[DELETED]

Please see Note at foot of message.
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

on Mon Jul 16, 2018 11:52 pm
Pandora was indeed dragging when processing already downloaded messages from POP servers, that support UIDL. It's fixed now, here is the update.

Note: Pandora is now storing mail on server info inside dedicated index files. That's not related to this bug - but: Once you upgrade, all your current LMOS info will be imported, you don't have to do a thing. If you however decide to downgrade/use some old Pandora version, it will re-download all messages from the server. So recommendation is - install over the previous version.

Have a good one.
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Re: Pandora 1.8.1.1 slow mail check [RESOLVED]

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