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Mad Dog
Posts : 7
Join date : 2020-05-26

Can't close Pandora [RESOLVED] Empty Can't close Pandora [RESOLVED]

on Tue May 26, 2020 9:20 pm
I'm looking at Pandora as a replacement for my beloved Eudora. Unfortunately. I upgraded to Win10 and while Eudora works fine it has enough visual problems (e.g., small buttons, small menu text, etc) that it's not very usable. It's like a little window into 1998 while everything else is Bladerunner.

Anyway, I'm testing it in demo mode and I can't close it. X'ing it doesn't do anything. I have to go into Task manager to close it. That can't be right....

Thoughts?

Thanks,
Mad Dog
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http://www.drivehq.com/web/brana/pandora.htm

Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Wed May 27, 2020 6:01 am
For starters tell us what were you trying to accomplish.
Are there any active tasks.
Can you send mail? If so - hit Help/Send Feedback/Report a Bug, include the above info and we'll get back to you soon.
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Mad Dog
Posts : 7
Join date : 2020-05-26

Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Wed May 27, 2020 6:16 am
I installed Pandora. I click to open it (either normal or as an administrator). I click the X in the upper right. Nothing. I look in the menu and "Close" is greyed out. I haven't done a thing.....
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Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Wed May 27, 2020 12:40 pm
If you can't send - do not close, hit Help/Send Feedback/Report a Bug instead > New message is generated, copy the content and paste it here. It contains basic OS info, RAM usage, installed anti-virus/firewall apps etc.
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Mad Dog
Posts : 7
Join date : 2020-05-26

Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Wed May 27, 2020 6:17 pm
Okay...I opened Pandora. It's in demo mode and I don't even have a personality set up (I just wanted to check it out first). I did nothing.

- SESSION > QUIT is greyed out and does nothing
- The 'X' upper right to close it won't close it
- HELP > SEND FEEDBACK > REPORT A BUG - Nothing happens. At the bottom right by 'ATN' a green envelope is flashing.
- If I mouseover the green envelope I see "1 window(s) pending to be open"
- Next to that is "Zzzzz". Mouseover that and it says "Five Pending Tasks"
- Nothing is happening and I can't close the program without using Task Manager

I hope this helps.

Thanks,
Mad Dog
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Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Thu May 28, 2020 6:24 am
Alright, hit View/Tasks, what does it read?
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Mad Dog
Posts : 7
Join date : 2020-05-26

Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Thu May 28, 2020 6:37 pm
Building Mailbox indexes for In, Out, Trash, Sent, and Junk.

Do I have to set up a personality before I can exit? LOL
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Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Sat May 30, 2020 12:04 am
Those tasks have nothing to do with personalities.

Where is your data folder located?
Choose your data folder so you have full write access/permissions, including all sub-folders.
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Mad Dog
Posts : 7
Join date : 2020-05-26

Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Sat May 30, 2020 1:42 am
Users/MD/AppData/Roaming/Pandora/Mail

And it's full of Addressbook, Attachments, etc etc including In.mf, Junk.mf, etc

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Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Mon Jun 01, 2020 10:15 pm
This issue was reproduced, fix is coming up with the next release. Until then, if it happens again - try this:
Click Action/Process All Pending Tasks from the main menu, or hit Ctrl + \
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Mad Dog
Posts : 7
Join date : 2020-05-26

Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Mon Jun 01, 2020 10:33 pm
YAY! I wasn't crazy!

Okay, not about that anyway.

Thanks for looking and finding the issue.

MD
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Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Thu Jun 04, 2020 8:36 pm
No, that was legit 100%. Thank you for reporting it MD. It's fixed now, you can upgrade. Let us know if you encounter any issue.
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Mad Dog
Posts : 7
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Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Thu Jun 04, 2020 8:43 pm
Yup, that fixed it okay. THANKS!

Now to test it and see if I'm ready to leave my beloved Eudora behind.....
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Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

on Sat Jun 06, 2020 11:41 pm
Take your time, we ain't going anywhere. Thank you.
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Can't close Pandora [RESOLVED] Empty Re: Can't close Pandora [RESOLVED]

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