Pandora Mail Forum
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Go down
Tom P
Tom P
Posts : 6
Join date : 2022-11-01

Most filters don't work at all- a few work- some work badly Empty Most filters don't work at all- a few work- some work badly

Sat Nov 12, 2022 2:19 pm
Recent convert from Eudora, bought my copy of Pandora. I can't get filters to work at all. I've read several posts to this forum and followed the advice given, to no avail. Actually, I was already doing most of what was advised.

Is this a real feature or a someday, hoped-for feature?

I need to emphasize that this is not just filters I imported from Eudora- most of them don't work and I haven't figured out how the ones that do work are different from those that don't.

Even simple, basic filters, that do nothing more than check for FROM CONTAINS nemo@bestbuy.com THEN transfer to House-Home mail box.

I can't even prove it's firing any filters. There's nothing in the log, and nothing in the filter reports, that would indicate that it attempted to run any filters. This is true whether I invoke a filter, or "all applicable filters",  using menus, clicks, or Ctrl+Y

Before you ask, all my filters are set up for manual and incoming triggering so that I can (should be able to!) test anything that would trigger on an incoming message.

The filters I imported from Eudora  were from a filters.pce file that has over 1500 lines of code in it.

This is really frustrating! Admittedly this program doesn't cost a lot, but I did pay for it. Shouldn't it work as advertised, to a high degree?

Here's an extract from my filters.xml file:
Code:

<?xml version="1.0" encoding="UTF-8"?>
<filters>
<head>
<title>Filters</title>
</head>
<body>
<filter Incoming="1" Manual="1" Outgoing="0" Description="" MatchAll="0" Criteria="From" Conjunction="0" Text="Nemo.Ruparel@bestbuy.com" MatchCase="0" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2" ShowInfoBox="0" ShowStrip="0" PlaySound="0" SoundNewMail="0" SoundFile="" SpeakWho="0" SpeakSubject="0" SpeakPreview="0" VoiceTokenId="" CopyToMailbox="0" MailboxDestinationCopy="E:\Pandora-Mail\House-Home.mf\House-Home.mbc" MoveToMailbox="1" MailboxDestinationMove="E:\Pandora-Mail\House-Home.mf\House-Home.mbc" SetJunkScore="0" JunkScore="0" SetStatus="0" Status="0" SetPriority="0" Priority="0" SetLabel="0" Label="0" MakeSubject="0" Subject="" SetPersonality="0" Personality="18599" SetServerStatus="0" ServerStatus="0" Reply="0" ReplyWithPersonalityId="-1" ReplyWithStationeryId="-1" Forward="0" ForwardWithPersonalityId="-1" ForwardWithStationeryId="-1" ForwardToRecipients="" Redirect="0" RedirectWithPersonalityId="-1" RedirectWithStationeryId="-1" RedirectToRecipients="" OpenMailbox="0" OpenMessage="0" LogEvent="0" AddToReport="0" NotifyAsUsual="0" NotifyApplication="0" ApplicationNotifier="" NotificationParameters="" SkipRest="0" Id="3576658972">
<AdditionalCriteria/>
</filter>
<filter Incoming="1" Manual="1" Outgoing="0" Description="Subject [order] Subject [delivered]" MatchAll="1" Criteria="Subject" Conjunction="0" Text="order" MatchCase="1" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2" ShowInfoBox="0" ShowStrip="0" PlaySound="0" SoundNewMail="0" SoundFile="" SpeakWho="0" SpeakSubject="0" SpeakPreview="0" VoiceTokenId="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Speech\Voices\Tokens\TTS_MS_EN-US_DAVID_11.0" CopyToMailbox="0" MailboxDestinationCopy="E:\Pandora-Mail\In.mf\In.mbc" MoveToMailbox="1" MailboxDestinationMove="E:\Pandora-Mail\Sales-Orders.mf\Sales-Orders.mbc" SetJunkScore="0" JunkScore="0" SetStatus="0" Status="0" SetPriority="0" Priority="0" SetLabel="0" Label="0" MakeSubject="0" Subject="" SetPersonality="0" Personality="18599" SetServerStatus="0" ServerStatus="0" Reply="0" ReplyWithPersonalityId="-1" ReplyWithStationeryId="-1" Forward="0" ForwardWithPersonalityId="-1" ForwardWithStationeryId="-1" ForwardToRecipients="" Redirect="0" RedirectWithPersonalityId="-1" RedirectWithStationeryId="-1" RedirectToRecipients="" OpenMailbox="0" OpenMessage="0" LogEvent="0" AddToReport="0" NotifyAsUsual="0" NotifyApplication="0" ApplicationNotifier="" NotificationParameters="" SkipRest="1" Id="1190688171">
<AdditionalCriteria/>
</filter>
<filter Incoming="1" Manual="1" Outgoing="0" Description="" MatchAll="1" Criteria="Subject" Conjunction="0" Text="order" MatchCase="0" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2" ShowInfoBox="0" ShowStrip="0" PlaySound="0" SoundNewMail="0" SoundFile="" SpeakWho="0" SpeakSubject="0" SpeakPreview="0" VoiceTokenId="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Speech\Voices\Tokens\TTS_MS_EN-US_DAVID_11.0" CopyToMailbox="0" MailboxDestinationCopy="E:\Pandora-Mail\In.mf\In.mbc" MoveToMailbox="1" MailboxDestinationMove="E:\Pandora-Mail\Sales-Orders.mf\Sales-Orders.mbc" SetJunkScore="0" JunkScore="0" SetStatus="0" Status="0" SetPriority="0" Priority="0" SetLabel="0" Label="0" MakeSubject="0" Subject="" SetPersonality="0" Personality="18599" SetServerStatus="0" ServerStatus="0" Reply="0" ReplyWithPersonalityId="-1" ReplyWithStationeryId="-1" Forward="0" ForwardWithPersonalityId="-1" ForwardWithStationeryId="-1" ForwardToRecipients="" Redirect="0" RedirectWithPersonalityId="-1" RedirectWithStationeryId="-1" RedirectToRecipients="" OpenMailbox="0" OpenMessage="0" LogEvent="0" AddToReport="0" NotifyAsUsual="0" NotifyApplication="0" ApplicationNotifier="" NotificationParameters="" SkipRest="1" Id="3839036739">
<AdditionalCriteria>
<Item Criteria="Subject" Conjunction="0" Text="has shipped" MatchCase="0" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2"/>
</AdditionalCriteria>
</filter>
<filter Incoming="1" Manual="1" Outgoing="0" Description="" MatchAll="0" Criteria="Subject" Conjunction="0" Text="TrueNAS gibson.tpeters.org: Alerts" MatchCase="0" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2" ShowInfoBox="0" ShowStrip="0" PlaySound="0" SoundNewMail="0" SoundFile="" SpeakWho="0" SpeakSubject="0" SpeakPreview="0" VoiceTokenId="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Speech\Voices\Tokens\TTS_MS_EN-US_DAVID_11.0" CopyToMailbox="0" MailboxDestinationCopy="E:\Pandora-Mail\In.mf\In.mbc" MoveToMailbox="1" MailboxDestinationMove="E:\Pandora-Mail\Computing.mf\Alerts.mf\Alerts.mbc" SetJunkScore="0" JunkScore="0" SetStatus="0" Status="0" SetPriority="0" Priority="0" SetLabel="0" Label="0" MakeSubject="0" Subject="" SetPersonality="0" Personality="18599" SetServerStatus="0" ServerStatus="0" Reply="0" ReplyWithPersonalityId="-1" ReplyWithStationeryId="-1" Forward="0" ForwardWithPersonalityId="-1" ForwardWithStationeryId="-1" ForwardToRecipients="" Redirect="0" RedirectWithPersonalityId="-1" RedirectWithStationeryId="-1" RedirectToRecipients="" OpenMailbox="0" OpenMessage="0" LogEvent="0" AddToReport="0" NotifyAsUsual="0" NotifyApplication="0" ApplicationNotifier="" NotificationParameters="" SkipRest="0" Id="2358039199">
<AdditionalCriteria/>
</filter>
butchkemper
butchkemper
Posts : 163
Join date : 2018-06-03
Age : 78
Location : Sachse, Texas US

Most filters don't work at all- a few work- some work badly Empty Re: Most filters don't work at all- a few work- some work badly

Sun Nov 13, 2022 7:40 pm
Tom P wrote:Recent convert from Eudora, bought my copy of Pandora. I can't get filters to work at all. I've read several posts to this forum and followed the advice given, to no avail. Actually, I was already doing most of what was advised.

Is this a real feature or a someday, hoped-for feature?

I need to emphasize that this is not just filters I imported from Eudora- most of them don't work and I haven't figured out how the ones that do work are different from those that don't.

Even simple, basic filters, that do nothing more than check for FROM CONTAINS nemo@bestbuy.com THEN transfer to House-Home mail box.

I can't even prove it's firing any filters. There's nothing in the log, and nothing in the filter reports, that would indicate that it attempted to run any filters. This is true whether I invoke a filter, or "all applicable filters",  using menus, clicks, or Ctrl+Y

Before you ask, all my filters are set up for manual and incoming triggering so that I can (should be able to!) test anything that would trigger on an incoming message.

The filters I imported from Eudora  were from a filters.pce file that has over 1500 lines of code in it.

This is really frustrating! Admittedly this program doesn't cost a lot, but I did pay for it. Shouldn't it work as advertised, to a high degree?

Here's an extract from my filters.xml file:
Code:

<?xml version="1.0" encoding="UTF-8"?>
<filters>
<head>
<title>Filters</title>
</head>
<body>
<filter Incoming="1" Manual="1" Outgoing="0" Description="" MatchAll="0" Criteria="From" Conjunction="0" Text="Nemo.Ruparel@bestbuy.com" MatchCase="0" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2" ShowInfoBox="0" ShowStrip="0" PlaySound="0" SoundNewMail="0" SoundFile="" SpeakWho="0" SpeakSubject="0" SpeakPreview="0" VoiceTokenId="" CopyToMailbox="0" MailboxDestinationCopy="E:\Pandora-Mail\House-Home.mf\House-Home.mbc" MoveToMailbox="1" MailboxDestinationMove="E:\Pandora-Mail\House-Home.mf\House-Home.mbc" SetJunkScore="0" JunkScore="0" SetStatus="0" Status="0" SetPriority="0" Priority="0" SetLabel="0" Label="0" MakeSubject="0" Subject="" SetPersonality="0" Personality="18599" SetServerStatus="0" ServerStatus="0" Reply="0" ReplyWithPersonalityId="-1" ReplyWithStationeryId="-1" Forward="0" ForwardWithPersonalityId="-1" ForwardWithStationeryId="-1" ForwardToRecipients="" Redirect="0" RedirectWithPersonalityId="-1" RedirectWithStationeryId="-1" RedirectToRecipients="" OpenMailbox="0" OpenMessage="0" LogEvent="0" AddToReport="0" NotifyAsUsual="0" NotifyApplication="0" ApplicationNotifier="" NotificationParameters="" SkipRest="0" Id="3576658972">
<AdditionalCriteria/>
</filter>
<filter Incoming="1" Manual="1" Outgoing="0" Description="Subject [order] Subject [delivered]" MatchAll="1" Criteria="Subject" Conjunction="0" Text="order" MatchCase="1" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2" ShowInfoBox="0" ShowStrip="0" PlaySound="0" SoundNewMail="0" SoundFile="" SpeakWho="0" SpeakSubject="0" SpeakPreview="0" VoiceTokenId="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Speech\Voices\Tokens\TTS_MS_EN-US_DAVID_11.0" CopyToMailbox="0" MailboxDestinationCopy="E:\Pandora-Mail\In.mf\In.mbc" MoveToMailbox="1" MailboxDestinationMove="E:\Pandora-Mail\Sales-Orders.mf\Sales-Orders.mbc" SetJunkScore="0" JunkScore="0" SetStatus="0" Status="0" SetPriority="0" Priority="0" SetLabel="0" Label="0" MakeSubject="0" Subject="" SetPersonality="0" Personality="18599" SetServerStatus="0" ServerStatus="0" Reply="0" ReplyWithPersonalityId="-1" ReplyWithStationeryId="-1" Forward="0" ForwardWithPersonalityId="-1" ForwardWithStationeryId="-1" ForwardToRecipients="" Redirect="0" RedirectWithPersonalityId="-1" RedirectWithStationeryId="-1" RedirectToRecipients="" OpenMailbox="0" OpenMessage="0" LogEvent="0" AddToReport="0" NotifyAsUsual="0" NotifyApplication="0" ApplicationNotifier="" NotificationParameters="" SkipRest="1" Id="1190688171">
<AdditionalCriteria/>
</filter>
<filter Incoming="1" Manual="1" Outgoing="0" Description="" MatchAll="1" Criteria="Subject" Conjunction="0" Text="order" MatchCase="0" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2" ShowInfoBox="0" ShowStrip="0" PlaySound="0" SoundNewMail="0" SoundFile="" SpeakWho="0" SpeakSubject="0" SpeakPreview="0" VoiceTokenId="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Speech\Voices\Tokens\TTS_MS_EN-US_DAVID_11.0" CopyToMailbox="0" MailboxDestinationCopy="E:\Pandora-Mail\In.mf\In.mbc" MoveToMailbox="1" MailboxDestinationMove="E:\Pandora-Mail\Sales-Orders.mf\Sales-Orders.mbc" SetJunkScore="0" JunkScore="0" SetStatus="0" Status="0" SetPriority="0" Priority="0" SetLabel="0" Label="0" MakeSubject="0" Subject="" SetPersonality="0" Personality="18599" SetServerStatus="0" ServerStatus="0" Reply="0" ReplyWithPersonalityId="-1" ReplyWithStationeryId="-1" Forward="0" ForwardWithPersonalityId="-1" ForwardWithStationeryId="-1" ForwardToRecipients="" Redirect="0" RedirectWithPersonalityId="-1" RedirectWithStationeryId="-1" RedirectToRecipients="" OpenMailbox="0" OpenMessage="0" LogEvent="0" AddToReport="0" NotifyAsUsual="0" NotifyApplication="0" ApplicationNotifier="" NotificationParameters="" SkipRest="1" Id="3839036739">
<AdditionalCriteria>
<Item Criteria="Subject" Conjunction="0" Text="has shipped" MatchCase="0" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2"/>
</AdditionalCriteria>
</filter>
<filter Incoming="1" Manual="1" Outgoing="0" Description="" MatchAll="0" Criteria="Subject" Conjunction="0" Text="TrueNAS gibson.tpeters.org: Alerts" MatchCase="0" MatchJunkScore="0" AgeDays="0" AgoHours="0" AgoDays="0" AgoMonths="0" MatchAgeCategory="1" MatchStatus="0" MatchPriority="2" ShowInfoBox="0" ShowStrip="0" PlaySound="0" SoundNewMail="0" SoundFile="" SpeakWho="0" SpeakSubject="0" SpeakPreview="0" VoiceTokenId="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Speech\Voices\Tokens\TTS_MS_EN-US_DAVID_11.0" CopyToMailbox="0" MailboxDestinationCopy="E:\Pandora-Mail\In.mf\In.mbc" MoveToMailbox="1" MailboxDestinationMove="E:\Pandora-Mail\Computing.mf\Alerts.mf\Alerts.mbc" SetJunkScore="0" JunkScore="0" SetStatus="0" Status="0" SetPriority="0" Priority="0" SetLabel="0" Label="0" MakeSubject="0" Subject="" SetPersonality="0" Personality="18599" SetServerStatus="0" ServerStatus="0" Reply="0" ReplyWithPersonalityId="-1" ReplyWithStationeryId="-1" Forward="0" ForwardWithPersonalityId="-1" ForwardWithStationeryId="-1" ForwardToRecipients="" Redirect="0" RedirectWithPersonalityId="-1" RedirectWithStationeryId="-1" RedirectToRecipients="" OpenMailbox="0" OpenMessage="0" LogEvent="0" AddToReport="0" NotifyAsUsual="0" NotifyApplication="0" ApplicationNotifier="" NotificationParameters="" SkipRest="0" Id="2358039199">
<AdditionalCriteria/>
</filter>

Tom P,

First let me state that I am not an expert on filters.  But with that said, I had to edit the data posted in the CODE section before it would open as a proper .XML file.  The things I did were:

  • I copied and pasted the code data into Notepad++ and it was entered with leading blanks on each line which I had to edit out.  EDIT Later when I was preparing this message on the Forum, I copied the data again and the problem with the leading blanks was not present.  So, the error must have been something I caused.
  • I did have to add two lines to the bottom of the CODE data - </body> and </filters>.  That problem was probably introduced when the lines were snipped from the top of the file.
  • The first, second, and fourth  filters contained a line <AdditionalCriteria/> just before lthe end of the filter.    This really should have been a  pair of lines <AdditionalCriteria> and </AdditionalCriteria>.

I suggest building a zip file with the original Eudora filter file and the newly created Pandora filter file and attach the zipped file to a Pandora bug report to Brana.  It appears the Importing Witcher did not work correctly.

I assume you did import the message files before you imported the filters.

I wish I could provide more information and help.

Regards,

Butch
Tom P
Tom P
Posts : 6
Join date : 2022-11-01

Most filters don't work at all- a few work- some work badly Empty RE: Most filters don't work at all- a few work- some work badly

Mon Nov 14, 2022 10:38 am
Butch: Thanks for the reply. I see your name on a lot of responses, most pretty well reasoned from what I have seen, so your statement that you are not an expert is clearly open to debate.

You're absolutely right, the XML file fragment that I posted is not complete. The file has 1500++ lines in it, and I didn't think posting it in its entirety would be advisable. The other XML syntax errors are definitely something I'll have to look at. But I don't understand why I can't get any new rules to work.

The filters XML file I have is the result of the import process I ran to get it from Eudora.

I also added a few filters at the absolute top of the order. A few that were imported seem to be working. None that I've added later work. I can't get them to work no matter what I try. They are set to incoming and also manual, and I can't find any evidence, in the log or tasks list, that ANY rule is being run.

I can re-run the import t see if it makes any difference. Despite how sketchy the documentation on the import process was, I still think I did it in the right order, but rerunning would make sure. I could also hide the existing XML file, start Pandora, and define a few simple rules, and see if I can get that to work.

What do you think?
butchkemper
butchkemper
Posts : 163
Join date : 2018-06-03
Age : 78
Location : Sachse, Texas US

Most filters don't work at all- a few work- some work badly Empty Re: Most filters don't work at all- a few work- some work badly

Mon Nov 14, 2022 4:03 pm
Tom P wrote:Butch: Thanks for the reply. I see your name on a lot of responses, most pretty well reasoned from what I have seen, so your statement that you are not an expert is clearly open to debate.

You're absolutely right, the XML file fragment that I posted is not complete. The file has 1500++ lines in it, and I didn't think posting it in its entirety would be advisable. The other XML syntax errors are definitely something I'll have to look at. But I don't understand why I can't get any new rules to work.

The filters XML file I have is the result of the import process I ran to get it from Eudora.

I also added a few filters at the absolute top of the order. A few that were imported seem to be working. None that I've added later work. I can't get them to work no matter what I try. They are set to incoming and also manual, and I can't find any evidence, in the log or tasks list, that ANY rule is being run.

I can re-run the import t see if it makes any difference. Despite how sketchy the documentation on the import process was, I still think I did it in the right order, but rerunning  would make sure. I could also hide the existing XML file, start Pandora, and define a few simple rules, and see if I can get that to work.

What do you think?

Tom P,

I would replace the filters.xml file with empty file and then create a simple single filter.  Be sure in the Action section of the new filter to mark the Record the Event option with both Log the Event and Add to Filter Report.  Click on the In mailbox, select all messages with Crtl+A, and then run the filters with a Crtl+Y.  If the filter "hits" a message, you should get an entry in both the Log and Filter Report.

To use the Manual filter options, the message to be acted upon have must be in the In mailbox, and selected when you do Crtl+Y.

Once I got that first filter working, I would create a second simple filter and test it out.  Be sure to have the Record the Event options turned on.

After getting the two simple filters working, I would delete them and do the Filter import again.

View the newly imported Filters by Crtl+F10 and look at each filter to see how the Import function processed it. Make sure the Incoming and Manual icons are at the start of each filter.  Then look at the Criteria and Action for each filter to make sure it is doing what you want.

I would work through the imported filters to test each one separately.  Do not forget to set the Record the Event options.  

Have a message that should be acted upon, in the In box and selected, and then left+click on the menu item Message, select Apply Filter(s), and window will open showing all filters.  Select the desired filter and left+click.  Check the Log and Filter Report to see what happened.

Hope this helps.

Butch
Sponsored content

Most filters don't work at all- a few work- some work badly Empty Re: Most filters don't work at all- a few work- some work badly

Back to top
Permissions in this forum:
You cannot reply to topics in this forum