Pandora Mail Forum
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Go down
avatar
staudenmaier
Posts : 1
Join date : 2023-09-16

Lost Serial Number Empty Lost Serial Number

Sat Sep 16, 2023 7:59 pm
I just installed Pandora 5.6 over 4.x. I am pleased with the upgrade, but the software seems to have forgotten that I already registered it. Unfortunately, I lost my original serial number.

Can you look up my original registration? Or, should I just buy a new one?

**Thank You**
Robert
butchkemper
butchkemper
Posts : 273
Join date : 2018-06-04
Age : 79
Location : Sachse, Texas US

Lost Serial Number Empty Re: Lost Serial Number

Sat Sep 16, 2023 9:05 pm
staudenmaier wrote:I just installed Pandora 5.6 over 4.x.  I am pleased with the upgrade, but the software seems to have forgotten that I already registered it.  Unfortunately, I lost my original serial number.

Can you look up my original registration?  Or, should I just buy a new one?

**Thank You**
Robert

Robert,

The Pandora software has not forgotten the registration data.

The Pandora license is a "Series License".  The series license is valid for a particular version module and all previous modules.  For example, a Series 4 License is valid for all Pandora modules versions 4.x.x and lower.  

The Series 4 License will not work with a version 5 module so you must purchase a new license.

Installing a version 4 module over the version 5 module will work if you have not disturbed the Registration Data.

Butch
Back to top
Permissions in this forum:
You cannot reply to topics in this forum